all trip arrangements when you call. Do not ask the driver
to make any changes in the schedule. It makes the driver
late for other appointments, which angers the person waiting
for the appointment. All pick up and return trips need
to be finalized when you call.
same day reservations will be accepted. Please do not call
in reservations over the weekend. For reservations
please call Monday through Friday from 8 am to 1 pm. We
accept reservations up to 1 week ahead of time.
are taken on a first call, first serve basis. There are
no permanent appointments. If you want to ride the bus,
you must call to make a reservation
We make every
attempt to be on time; however, please allow us a 15 minute
window in either direction of your appointment time.
Should you get
a recording when you call, please listen to the message
closely. Any important information that we may have (such
as holiday closings) will be recorded for your convenience.
On snow days,
please call the Dial-A-Bus phone number. Listen to the
message to hear if there has been a cancellation or delay.
For the safety
of everyone on board there is a limit of four (4) packages
per rider, which need to be secured with the rider, either
at your feet or on your lap. No bags can be left in the
aisle or at the back of the bus. We cannot allow shopping
carts on the bus. They cannot be secured and become a
would like to thank everyone for making the days pleasant
and for being so friendly. We appreciate your patience when
you have to ride any distance between stops. We look
forward to seeing you often. Please remember that if you
have questions about appointment times, our service or other
bus services, give the office a call. We are here to help.
are expected to act appropriately when using this transit
service and when scheduling the Dial-A-Bus office.
Passengers may not raise their voice at, nor be
confrontational with the Dial-A-Bus drivers/dispatcher or
Individuals who engage in violent, disruptive,
threatening, unsafe, inappropriate or illegal conduct will
be suspended from the service, at the discretion of the